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Catering Policy

Fusion Foods WA Catering Policy


Thank you for choosing Fusion Foods WA to cater your event. To ensure a smooth and satisfying experience for all our clients, we’ve outlined the following catering policies. Please review carefully before placing your order.


1. Ordering & Lead Time

Advance Notice:

We require a

minimum of 72 hours

(3 days) notice for all catering orders.

Large Events (50+ guests):

Please allow

5–7 days

for planning and coordination.

Rush Orders:

Orders requested within 72 hours may be accepted based on availability and are subject to a

12% rush fee

.


2. Minimum Order Requirements

Local Catering (Federal Way and nearby):

$150 minimum order.

Delivery outside standard service area:

Additional fees and order minimums may apply depending on distance.


3. Payment Terms

Deposit:

A

50% deposit

is required to confirm all catering orders.

Balance Due:

Final payment is due

48 hours before delivery or pickup

.

Accepted Payments:

Credit/debit cards, business checks, and electronic payments (e.g., Zelle, Venmo). Cash accepted upon arrangement.


4. Delivery & Setup

Delivery Hours:

Tuesday to Sunday, 10:00 AM to 9:00 PM (special arrangements available).

Setup:

We provide drop-off service with neatly packaged, temperature-controlled trays and containers.

Full service or staffing:

Available upon request with additional charges.


5. Cancellation & Refund Policy

Full Refund:

Available for cancellations made

72+ hours before delivery

.

Partial Refund (50%)

if canceled

48–72 hours

before delivery.

No Refund

for cancellations made

less than 48 hours

before the scheduled event.All refunds will be processed within 5–7 business days.


6. Food Allergies & Dietary Restrictions

We offer vegetarian and gluten-free options upon request.Please inform us of any food allergies. While we take precautions, we

cannot guarantee an allergen-free environment

.


7. Equipment Rental

Disposable utensils, napkins, and serving ware are included upon request.Chafing dishes, fuel, and buffet equipment are available for rental with advance notice.


8. Liability Disclaimer

Fusion Foods WA is not responsible for food once it has been delivered and accepted by the client. Proper food storage and handling is the client’s responsibility after delivery.


Contact Us

For questions, quotes, or to place a catering order:

📞 253-388-4726

📧

catering@fusionfoodswa.com

🌐 www.fusionfoodswa.com